Zaftenni is committed to handling your personal information with safety and transparency. Hence, we provide detailed information on how we collect, use, and protect your personal data, and how we comply with applicable US data protection laws, i.e., Federal Trade Commission Act (FTC Act). Please take some time to read through this document so that you may know about our protection of your information.
1. Introduction
Zaftenni respects the confidentiality of the users and their personal data shared when accessing our services. This policy explains what types of information we collect, how we use it, and how we protect it. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
2. What Personal Information We Collect
We will gather personal information directly from you while on our website by placing an order or communicating with our customer service. Some of this data may include the following:
- Your name
- Your email address
- Your telephone number
- The shipping and billing address
- Order history
We can also receive some non-personally identifiable information automatically whenever you use our website. This can include but not be limited to:
- IP address
- Browser information
- Device information
- Pages accessed and other ways you used our website
3. How We Use Your Information
The information you provide helps us deliver the better service. Here's how we use your information as outlined below:
- Obtaining your order: To process your dress rental orders and administer the order for delivery.
- Customer Service: To answer questions and help out.
- Marketing: With your permission, we may send you promotional materials and news about our newest collections and deals.
- Website optimization: To enhance the user experience and improve the functionality of our site based on your usage patterns.
- Compliance: To ensure compliance with legal and regulatory requirements.
We will never share, sell, or rent your personal data to third parties for their marketing purposes. We don't practice any third-party data selling process.
4. Sharing Your Information
We do not sell, trade, or transfer your personal information to outside parties. However, as described in this privacy notice, we may share your information, including personally identifiable information and behavioral data, with trusted service providers to facilitate order shipping and delivery. Below are the conditions under which we may share your data:
- Service Providers: We use trusted third-party partners for shipping and delivering your orders. They are obliged to adhere to their confidentiality when dealing with your personal information.
- Compliance with Laws: We may disclose your information to comply with applicable laws, regulations, or legal processes, like court orders or government investigations.
- Business Transfers: In the event that Zaftenni undergoes a merger, acquisition, or sale, your personal information may be transferred to the new owner.
5. Children's Privacy
We do not knowingly collect personal information from children under the age of 18. Our service and website are not intended for use by children, and we ask minors not to submit any personal information to us. If we learn or are otherwise advised that we have collected information from a minor, we will take reasonable efforts to erase such information from our database quickly.
6. Your Rights and Options
You have various rights that concern your personal data:
- Access and correction: You may be entitled to get access to the personal data we keep about you, and you may be entitled to have that personal data corrected.
- Deletion: You may have the right to request the erasure of your personal data, depending on factors such as our legal obligations or rights, or our necessity to retain data to fulfil duties to third parties.
- Opt-out: If you no longer wish to receive marketing communications from us, you can opt-out by clicking the unsubscribe link in our emails or by contacting us directly.
7. Data Security
We respect the security of your personal information. As with any company, we employ various measures to protect our data, including encryption and secure servers. Nevertheless, please note that no method of transmission over the Internet or of electronic storage is completely secure. While we do our effort to protect your information, we cannot guarantee absolute security.
8. Changes to This Privacy Policy
From time to time, we may update this Privacy Policy to reflect changes to our practices or changes in the law. Any changes will be posted on this page and will be effective on the date indicated. It is your responsibility to check back at this page to ensure your awareness of any updates regarding how we handle your information.
9. Contact Us
Please contact us in writing at [email protected], if you have any questions or concerns about this Privacy Policy.